Colleague Reactions

Ongoing State of Agile Coaching

Ongoing State of Agile Coaching

The State of Agile Coaching report was recently published by a collaboration between the Scrum Alliance and the Business Agility Institute. I participated in the survey and I eagerly awaited to see what surfaced. Since this is the first of its kind, I knew that the insights would probably surprise me a bit.

Links for you—

https://businessagility.institute/learn/state-of-agile-coaching-vol-1-2021/504

https://resources.scrumalliance.org/Article/state-agile-coaching-report

Here’s a quote from the preface of the report:

The idea for this report was born out of a sense of frustration and necessity. We had just read an article from Anand et al on McKinsey.com, “Growing your own Agility Coaches to Adopt New Ways of Working.” The authors wrote something that gave us pause:

“While the role [of agility coach] has exploded on LinkedIn and many profiles claim to be agility coaches, there is no degree or accepted global accreditation that provides comfort around the skills and experience needed for the job.”

Why Aren’t People Talking?

Why Aren’t People Talking?

Here’s the scenario…

I have a question and would like to get some inspiration on an activity I’m trying to put together. Looking for an activity which will cover the following:

  • Strong communication between members in a team

  • Listening skills

  • Understand what is being told to you

My team is virtual, with a couple from another country, so English isn’t their first language. I have team members who don’t communicate to others to advise when they are done work so others can proceed, and the team on the most part is not functioning as a single entity. Now we are still in the Storming Phase, as this team was formed in late January and we added two new members over the last month.

The work gets done by the team, but it’s the bonding, communication, and paying attention when others speak, where I’m seeing issues. Especially hard being virtual for some I gather.

Clearly, the person sharing up the scenario wants things to change, improve, or get better. They want the folks to talk. And their reactions are—

  • How do I get them to talk more or when needed?

  • Do I just call on everybody in the meetings and make them talk?

  • Under the banner of continuous improvement within the team, how do we change this?

As a backdrop, they have a dual role of Scrum Master of the team and a Developer on the team. So, the mixed nature of their roles might be exacerbating things. Perhaps?

Tiny Changes & Micro Steps

Tiny Changes & Micro Steps

Esther Derby has recently published a book entitled: 7 Rules for Positive, Productive Change – Micro Shifts, Macro Results.

I delivered a keynote at the Gatineau Ottawa Agile Tour (GOAT) conference in Ottawa on November 22, 2019. Esther delivered the morning keynote and I the afternoon. I attended her keynote out of heavy interest because I’d purchased her new book, but hadn’t read it yet. So, I was looking for a bit of a peek under the covers of it.

Here’s the GOAT keynote description—

It may seem paradoxical that something small leads to something big. Yet this is the case. Big changes can feel like an existential threat and cause major disruption. Tiny changes, working obliquely, evolving towards a more desirable pattern may lack drama, but get you where you need to go. So how does this work? The same way agile does, iteratively, incrementally, with learning as you go. I’ll share some small ideas that will add up to a big change in how you go about changing your organization.

Just for context, I’ll share the 7 Rules from Esther’s book:

  1. Strive for Congruence

  2. Honor the Past, Present, and People

  3. Assess What Is

  4. Attend to Networks

  5. Experiment

  6. Guide, and Allow for Variation

  7. Use Your Self

Instead of thinking of them as rules, think of them as heuristics. All of them with a focus on making micro shifts (changes) as a strategy within organizations.

Invitation vs. Imposition - Does it have to be such a STARK Delineation?

I’ve been reading Dan Mezick’s posts lately and he seems to be increasing his passion and push about invitation. I guess that makes sense. He IS a thought leader in this space and, as such, he probably needs to keep trying to inspire others towards this way of thinking.

But each time I read one of his posts, it rings “extreme” to me. Very stark and binary. That is – one either imposes or invites. With seemingly nothing in between. With imposition being Darth Vader to invitations’ Luke Skywalker.

For example, in a recent series of posts, he seemed to rail against the existing community of agile coaches, trainers, and pundits that very few (none) of them are pushing invitation. And challenging them as to why.

It even seemed as if he was judging all of them (us, me) in this. That if you didn’t publicly espouse invitation the way Dan is doing it, that you were somehow not doing your duty or were less of a coach. Or you had succumbed to the Dark Side.

I’m paraphrasing here, but I think I’ve honestly captured the essence of it.

A Recent Discussion

I recently saw a discussion initiated by Amr Elssamadisy. It seemed quite thoughtful to me and it resonated with my own experience.

Here’s a link to that post and the comments.

I considered it something in the “gray area” between imposition and invitation. Something that a thoughtful leader could navigate.

Amr directly asked Dan about his thoughts. And Dan shared them via a series of four comments.

I thought that Dan struck too binary of a stance in his reaction to Amr. That is, I’m wondering if he could be more moderated and open-minded to the possibilities of something positive between invitation and imposition? That is, are there circumstances where what Amr suggests might work? And what might those conditions be? 

What I’m really pushing on is the starkness of his view.

I also wrote a blog a while back that tried to focus a bit on the space between invitation and imposition. You can read it here.

Wrapping Up

In the end, I think Dan might be a tad too extreme. Sure, his ideas are:

  • Thoughtful;

  • Seem to be well-grounded in research;

  • Well-intentioned;

  • And often invitation is a powerful approach to real change.

But I don’t see them resonating in the real-world that leaders face today. And I don’t see sufficient trust in solid leadership to strike the right balance. Sure, many can’t do it effectively. But in my experience, many leaders can and they can inspire the results that Dan speaks to.

So, from my perspective, I’m publicly saying two things:

  1. An invitation is a powerful and often the best stance to create the space for agile change.

  2. BUT, it’s not the only approach. That is – the space in between can often be the way to go…

Amr, thanks for your insights. Dan, thank you for pushing us to consider better approaches!

Stay agile my friends,

Bob.

The Emperor Has No Clothes

This is going to be a short and hopefully sweet post. 

First, I need to acknowledge Sandy Mamoli. My goodness, I love her perspective. I think she’s smart, relevant, wise, experienced, pointed, and courageous. She’s one of those honest folks we need around us to tell us when we’re off-track. When we’ve made a huge mistake…that we continue to make. That is…when we have no clothes.

Sandy recently published a blog post entitled—Individual performance is not relevant

In it, she makes a really compelling case that we should stop worrying about, considering, measuring, and rewarding individual performance. Instead, we should be solely focused on teams and teaming and team results.

I’ve always felt this way. Always.

But I’ve been encouraged (forced) to measure individuals for years. Sure, I can say…

  • My boss made me do it

  • HR made me do it

  • The company culture made me do it

  • My peers made me do it

  • Etc….

I wasn’t a victim either. I opted into assessing individuals. But years ago, I decided to opt-out of that…forever!

To entice you to read the entire article, here’s a snippet—

Stop “managing” individual performance. I recently spoke in Hamburg at an Agile People HR meetup and someone asked “How do you manage performance?” To that person I want to say, it’s a moot point, really. Individual performance is irrelevant. You can’t win (or lose) as an individual. So, let’s please stop wasting everyone’s time trying to measure and manage individual performance.

Wrapping Up

So… 

What are you going to do with this new information? Are you going to pivot from individual to team considerations as a leader? In the end, you know in your heart what Sandy is saying is true. It just is. 

So, the real question is—Leaders, are you going to change?

Thank you, Sandy! 

Stay agile my friends,

Bob.

What Makes Agile & Scrum Training Effective?

What Makes Agile & Scrum Training Effective?

Is the title of a recent article by Anthony Mersino. In it, Anthony lists the following factors that increase training effectiveness—

  1. Agile training should be engaging;

  2. Agile training MUST be interactive;

  3. Agile trainers should share real-world experience;

  4. Agile and Scrum training should be fun;

  5. Agile and Scrum training should be Just-in-Time.

I don’t disagree with anything Anthony says. Although, I have written about keeping classes balanced so that there isn’t too much interaction or fun. I know that sounds odd, but there can always be too much of a good thing. You can read some of my previous thoughts around agile training in this list in the following posts: