Agile Coaching Ethics - Front AND Center

Agile Coaching Ethics - Front AND Center

An agile coach, who I’d never met before, reached out to me the other day to have a conversation. She was from India, working in Europe, and had a woeful tale that she shared with me…

It seems as if she had two similar experiences as part of different agile coaching teams. In each case, a lead agile coach (who was male, white, and experienced) misused their authority and positional power when collaborating with her and other female coaches on their teams.

Apparently, those coaches/leaders were…

  • Authoritarian to the point of abusing their positional authority;

  • Intimidating, overpowering, and dismissive to women;

  • And, when confronted with their behavior, they ignored all feedback AND made things worse.

Because of the corporate culture around her, the poor coach felt that there was no place to go for help. So, she simply tolerated it until she found a way to leave the job.

As I said, this repeated itself one more time at another organization.

Agile Coaching versus Professional Coaching

Agile Coaching versus Professional Coaching

I think many in the agile community get confused about the difference between Professional Coaching (as defined by the International Coaching Federation or ICF) and Agile Coaching (as explained within the Agile Coaching Competency Framework or Agile Coaching Growth Wheel).

The clarity problem actually begins because the ICF definitions (certifications, competency models, ethics, etc.) are VERY clearly identified. And, since everything is so clearly defined, the many organizations who have ICF training are consistent in approach as well. There’s great clarity when a singular organization forms around a profession to capture its essence and guide its evolution.

The profession of agile coaching, if I can use that terminology, isn’t nearly as clear. It’s fractured, ill-defined, inconsistently agreed on and composed of organizational factions. The two frameworks I mentioned, while aligned, don’t agree on the standard coaching stances that make up Agile Coaching. Nor do any of the leading certification bodies (Scrum Alliance, iCAgile, Scrum.org, or Scaled Agile Framework). As I said, there is some commonality, but there is no way near the clarity that you gain from ICF in Professional Coaching.

The clarity problem is further exacerbated because I believe Agile Coaching is a superset of Professional Coaching. In other words, Professional Coaching is an activity (or stance) that is practiced while Agile Coaching. But it isn’t the only stance.

Even Agile Coaches are Confused

Becoming Less Humble

Becoming Less Humble

True humility is not thinking less of yourself;

It is thinking of yourself less.

C.S. Lewis

My friend and colleague Joel Bancroft-Connors was the most recent person who gave me feedback that I might be too humble. I know, I know, but keep reading.

Joel was listening to one of my Meta-cast podcasts and he mentioned that I had a tendency to minimize or downplay or undercut my own skills and experience when sharing in a variety of forums. He’s listened to me in webinars, in live sessions, and in podcasts. And he said I often undermine my ideas, stories, and recommendations by being or seeming to be too humble in my interactions.

It’s certainly something I’ve heard before and that I’m aware of. But I have a challenge with my ego and not wanting to be braggadocios or full of myself. I believe the roots of it go back to my childhood and how I was raised. I also don’t like to think of myself as some sort of “agile expert”, even though I am. And I guess I’m not all that comfortable with the spotlight.

The 3-R’s of Agile Coaching

The 3-R’s of Agile Coaching

I was reflecting on the craft of agile coaching the other day. As I often do, I was thinking of areas that are important in my coaching competency or my focus.

Sometimes, when I’m reflecting like this, I get way too much information to consider. But this time, something simple and clear came out of my reflection and I thought I’d share it with you. It’s a metaphor I’ll refer to at the 3-R’s of Agile Coaching and my focus on them has been increasing the quality of my coaching. Let’s explore each ‘R’ in turn.

Relationship

I’m continuing to discover that relationship is the center of everything in my coaching. And when I say relationship in this sense, I mean—

  • Relationship with myself;

  • Relationship with my individual clients;

  • Relationship with my client system(s).

I most actively see it nowadays in the intentionality I have in entering spaces and the meta-skills I bring into play. But I also am more intentional in creating, fostering, and building my ongoing relationships with my clients. This ‘R’ reminder me that the key is being more intentional in how I’m “showing up”.

Common (Agile) Leadership Traps

Common (Agile) Leadership Traps

If you are a leader in agile organizational contexts…

And you score high (meaning they resonate with your behavior) on the following anti-patterns…

You just might want take some time for personal reflection, or inquire about some personal coaching, or simply pivot to another job ;-)

1. You are double and triple booked on your calendars every day, and it’s somewhat of a badge of honor.

a. This often appears to be ego-driven or power-driven.

b. It can also be driven by FOMO.

2. You’re often running from meeting to meeting, to meeting with no time in between; late for one, distracted, and leaving early.

My Public Speaking Pivot…Next up?

My Public Speaking Pivot…Next up?

I just realized the other day that I’ve made a public speaking pivot without really explaining it clearly nor exploring the why behind it. So, here it is.

Background

I’ve been presenting around software development, quality, agile, and leadership topics for over 20-years. Across a wide variety of formats including panel discussions, talks, workshops, and keynotes.

I’ve had the chance to share in Asia, North America, South America, Europe, and Africa.

In the early days, I submitted to the Call for Papers/Submissions and waited patiently to hear feedback. But over time and with experience, I more often was invited to share.

All of these speaking opportunities were in-person. And then, Covid-19 emerged and things have changed. As have I over time.

Extraordinarily Badass Agile Coaching

It’s finally here. What’s here, you might ask?

My new book.

Cool! What’s the title?

Extraordinarily Badass Agile Coaching

The Journey from Beginner to Mastery and Beyond

About the Book

The profession of Agile Coaching is, in a word, confusing. That’s because of a number of factors, including:

  • It gets conflated with Professional Coaching and it’s so much more than that;

  • There isn’t a standard or generally accepted model for what it is and isn’t;

  • Clients don’t understand it, so shared accountability is unbalanced with their coaches;

  • There is specialized nuance around the skills of coaching at the Team, Enterprise or Organizational, Technical, and Leadership levels.

This confusion has created a space where nearly anyone can claim to be an Agile Coach with little experience and narrow skills. Resulting largely in mediocrity and negative impacts for our clients, who by the way, are counting on and paying us for help.

Bob Galen has written Extraordinarily Badass Agile Coaching to help alleviate the confusion. The book centers on the Agile Coaching Growth Wheel as the competency and skill maturity model to baseline your agile coaching skills against. Its core goal is to “raise the bar” as to what true excellence looks like and to help you establish a personal development and growth plan.

Bob intentionally uses the term Badass to create a vision of professionalism, craft, passion, accountability, and expertise that you need to bring to bear in service of your clients if you represent yourself as an “agile coach”.

Being an Extraordinarily Badass Agile Coach isn’t easy, quick, or for the faint of heart. It takes lots of hard work and dedication. It also requires a map to point you in the right direction. Consider this book that maps to coaching badassery, personal growth, and client service.

Sample Chapter

If you’re “on the fence” about whether the book is right for you. I’d recommend reading the Introduction, as it explains the intent, overview, and major themes within the book.

Getting a copy?

If you’re mostly interested in e-copies, I’d recommend purchasing your copies from Leanpub. You get more version flexibility that way AND you’ll be able to receive future updates too.

  • Amazon versions are available here Paperback & Kindle.

  • Leanpub (PDF, EPUB, and MOBI) versions are available here.

Landing Page

Once you get your copy, you’ll want to check out the book’s Support & Repo Page for helpful information and ongoing shares & updates.


Is Getting Fired the Goal?

Is Getting Fired the Goal?

I almost always make this disclaimer in my agile classes for Scrum Master and Coaching roles. Yes, we want to be principled and challenge the organizations in our Agile Coaching, Scrum Mastery, and Product Ownership. But only up to a point.

An agile change agent who is fired doesn’t do themselves or the organization any good. So, some cultural, political, and situational awareness is important. No, required, in these roles.

So, I was a little taken aback when I read this article by Simon Kneafsey on Scrum.org. The title is—How I got Fired as a Scrum Master.

Why over Way!

I often see something that I re-post on my blog. Something that I think is thoughtful, compelling, and useful in our agile journeys.  

Some folks influence me more than others. John Cutler is one of those. Here’s one of John’s posts that I just had to share with you. I like it that much…

I continue to encounter agile coaches / transformation coaches who position the Why of "digital transformation" as "agility" or "learning faster" or "a mindset shift". When I ask what the burning business need is for agility, outcome-centricity, product thinking, learning faster, or a mindset shift, they often don't know. When I ask about the existential threats to the business, they don't know, or they respond with something very high level like "innovation".

I ask more questions..."will the business exist in ten years if the status quo remains?" ... "what is the biggest product fail of the last year?" ... "where would learning faster and experimentation have helped?" Not sure. "Would you invest in company stock? Why? Why not?" Not sure. "If things were working, what would you observe?" "Well, more empowered teams". Why? Not sure.

To me, this is putting the Way before the Why. The goal isn't product transformation. The goal is what product transformation will enable!

You have to know the business reality. For example...

"At the moment our commercial business accounts for 60% of revenue, and consumer business accounts for 40%. We're paying more and more to keep that 40%, and despite our efforts, we're losing to upstart fintech companies that know that demographic better, and aren't saddled down by the weight of a commercial business. If we can't figure this out, we'll continue to lose market share, and our share price will plummet. Meanwhile, the commercial side of the business is rife with opportunities to use data science to streamline operations and eek out margin. Supply chain disruption will eventually get us there as policies come up. The three major efforts from last year fell flat with no outcomes. We need to do better in a highly complex environment..."

"And this is how product thinking can help....[here]"

You have to know this stuff like the back of your hand. Listen to every investor call. Know the existential threats to the business. You have to think like a business person and an entrepreneur. Otherwise, you'll find yourself just going through the motions.

The goal isn't agility. It is what agility enables. Same with product thinking, DevOps, rate of learning. Etc.
Why over Way.

I hope found it valuable. Stay agile my friends,

Bob.

2021 Reflection

It struck me that if I had one thing to pick as I leave 2021 the feeling would be grateful. I am incredibly grateful— 

  • That my business did well and is exiting the year with resilience. And for each and every client who puts their trust in me.

  • For the many incredibly diverse learners who attended my virtual workshops over the year. I was blown away by your curiosity, engagement, and growth mindset.

  • For my children, grandchildren, and furry children. They are a great blessing to me and they are a big part of my legacy.

  • That I had the opportunity to record another year of Meta-cast’s with Josh Anderson. Thank you, Josh, for putting up with me.

  • For the opportunity to work with my colleagues and friends at Zenergy Technologies. This is my second time around with Zenergy, and I’m grateful that they “took me back”.

  • To complete my Extraordinarily Badass Agile Coaching book and to have “stayed with” the title. Jen, Rhiannon, Mark, Stuart, Kim, and DeAnna I couldn’t have done it without you.

  • To everyone who developed the vaccines that continue to save many lives. I’m humbled as I think about the resilience of our human spirit.

  • For those who co-taught workshops with me. I’m not the easiest person to do this with, so thank you for your patience and partnership.

  • To give back and share some of my privileges with my D&I support efforts. I’m grateful for my friendship with Aanu Gopald, who has helped me with my BLM support efforts.

  • To my wife Diane for her daily partnership, love, and support. Honey, I can never thank you enough for being a part of my life’s journey.

  • For everyone in healthcare, public service, and education for their seemingly tireless and selfless support of others. What wonderful role models.

  • That even though I’ve been health-challenged over the past few years, I’m doing fine and taking things one day at a time.

  • For Jorgen Hesselberg allowing Mark Summers and me to develop the Agile Coaching PI for Comparative Agility.

Most of all, I’m grateful for each and every day that I have the opportunity to do something I love deeply, with people who are incredible, and that makes a small difference one person at a time.

Wrapping Up

As we enter a new year, I’d encourage all of you to look back with appreciation and gratitude and capture the “good things”, small and large, you’ve experienced this year. I know it made the way forward so much brighter and hopeful for me and I wish that for you as well. So, long 2021, and good morning 2022!

Stay agile my friends,

Bob.

https://www.agile-moose.com/blog/2021/10/16/practicing-gratitude